We always aim for the very best possible service for our clients. It's important for us to take feedback on all aspects of our business. We're pleased to share some of our testimonials with you...
Rail replacement is challenging work at times, the customer experience is already on the back foot as the coach transfer can be deemed a hassle before anyone has boarded. Thank you Brandon for making this customers experience on our Excelsior Coach a positive experience.
I travelled on an Excelsior Coach yesterday and was very impressed by the coach and driver. It makes a change to have a chirpy, friendly driver and I was also impressed by the cleanliness of the coach.
Just wanted to say a massive thank you to you both for all your help over the past few weeks with the organisation of our excursions, it's been a hectic time but we have been able to pull off some great trips and all the drivers have been brilliant. So, thank you again to you both for your efforts.
I wanted to write and thank you for the wonderful serviced provided by you and our Driver Gary. The team had a great day and the coach service was brilliant. Please pass our thanks Gary for being a wonderful host and driver on the day.
As we are heading home soon, I feel a need to express my appreciation to you, the company and the drivers; Rob, Gary and especially TOM. He is so helpful, lots of patience and the boys go mad on him!
It has been a pleasure to work with you. Everything was just perfect!!!
Just a quick note to say Thankyou to David for taking and bringing our team back in some of the worst driving conditions yesterday. In hindsight we most probably shouldn’t have travelled.
If you can let David know that we are all very grateful for his professional driving skills.